PLATFORMS
Works with the phone system you already have
Messages on hold and IVR deployed across 15 platforms — Genesys, RingCentral, Avaya, Cisco, Mitel and more.
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Messages on hold and IVR deployed across 15 platforms — Genesys, RingCentral, Avaya, Cisco, Mitel and more.
Save time and get instant results using Captivate Connect. Script(pro) polishes your words. Select your voice and music and after a few seconds — your audio file is delivered back to you. If it's for a Message on Hold you can set a start and end date for that promotion and approve it, and it starts playing among the others.
Our Microbox connects an on-premise PBX to Captivate Kiosk over your network — the same automated daily audio as the hosted platforms above.
What the integration involves, and what your callers hear.
On the Genesys AppFoundry. Produce and push audio into Genesys in about two minutes, with SSO.
Built for Telstra in 2009 — the first interactive on-hold service in the world. Jukebox, callback and Text-a-Link.
Audio lives on every handset. We refresh all of them nightly, so callers never hear the same opening twice.
MiVoice streams rather than storing a file, so an approved change is on the phones immediately.
A native integration streaming from media servers worldwide. An announcement can change in about a minute.
Sits under hundreds of brand names. We integrate with a script rather than a stream, which has proved more reliable.
No API for hold audio, so the upload stays manual. Everything before it — writing, voicing, formatting — does not.
We add platforms constantly. If yours is not listed, contact us — many systems are rebranded Asterisk or Cisco underneath, so it is very likely we already support it.