3CX
3CX updates itself overnight
More Australian phone systems run on 3CX than almost anything else, and most were installed by a reseller who now fields every request to change the on-hold message. Captivate Connect takes that off your desk. A script connects the Kiosk to the 3CX and uploads overnight, automatically — your customer writes it, picks a voice, and it appears on the system without touching you.
What that means in practice
Built for the way 3CX is sold
Most 3CX systems come through a partner. The Kiosk is designed so the end customer does the work and the partner keeps the margin.
Your customer changes it, not you
No ticket, no studio booking, no waiting on someone to be back at their desk.
Every queue, every prompt
Music on hold, queue announcements and IVR prompts, all produced in the same place.
Margin without the workload
Partners earn on every message published, without becoming an audio supplier.
How a change gets made
- 1
Write the announcement
In the Kiosk, by whoever fields the request today.
- 2
Choose the voice
Then the music that sits under it.
- 3
Approve
A manager signs it off.
- 4
Live on the system
Uploaded to your 3CX overnight, automatically. A script sits between the Kiosk and the phone system, so nothing has to be moved by hand.
Also worth knowing
- Optional content items — On This Day, Famous Birthdays, Motivations, Riddles — refresh themselves between promotions
- A dated announcement can be loaded in advance and will retire itself when the date passes
- A script supplied to the 3CX partner connects the Kiosk to the phone system and uploads automatically each night — no manual step after setup
Hear what your 3CX callers could be hearing
Tell us who installed your 3CX and we will produce a sample your customer could have published themselves.