ASTERISK
Asterisk runs under hundreds of brand names
Asterisk is the platform behind a great many voice systems sold under other names. If your provider cannot tell you what is underneath, there is a fair chance it is this — and the integration works the same either way.
What that means in practice
A script, not a stream
There are two ways to get audio into an Asterisk system. Streaming is one. In our experience it has proved less reliable, so we use a script that talks to the Kiosk and refreshes the file directly.
Refreshed overnight
Once a change is approved, the new audio is in place the following morning. Nothing to upload and nothing to remember.
Whatever it is branded as
If the system is Asterisk underneath, the integration applies — regardless of the name on the invoice.
Your own scripts, kept current
Change the words whenever the business changes. A price rise, a new opening hour, a promotion ending.
How a change gets made
- 1
Log into the Kiosk
Make changes to your scripts whenever you need to.
- 2
We write and produce
Voiced, mixed and formatted for your system.
- 3
Approve it
Nothing goes live without sign-off.
- 4
Live next morning
The script refreshes the audio automatically.
Also worth knowing
- Optional content items — Space Facts, Environment, Energy Saving, Motivations — keep callers listening between promotions
- If you are not sure whether your system is Asterisk underneath, we can usually tell from the admin interface
- The script approach means nothing depends on a live stream staying up
Hear what your Asterisk callers could be hearing
Tell us how your queues are set up and we will make a sample on your own words.