Our Services

News on Hold

News on Hold

News on Hold is a daily updating service including the latest news, sport, weather, and on this day in history facts. News on hold content is inserted between your on hold messages and promotions to create a unique call experience keeping your callers engaged as they wait in the call queue.

The daily updating of content effectively breaks up the repetitious nature of continuous messages playing on hold. The news on hold solution aims to keep your businesses on hold audio fresh, up-to-date, and appealing to your callers; a key feature to help improve customer experience.

In traditional media terms, by placing your company promotions between the news, weather, and sport in the hourly news, you will pay a premium for the ad spot. Your promotion is in ‘prime time’, where the most people will view it. Captivate places your company ads in prime time all day, every day.

These content items are tailored to industry verticals and are selectable by you.

For more information call us on 08 9368 7500 or get in contact now.

  • Content Item Samples

Content Item Samples

News Headlines


Sport News




History Facts


News on hold Benefits

  • Daily refreshed on hold audio every day
  • Enhances the call experience
  • Creates a higher level of engagement from your callers
  • Positive content causes an elevation in a callers mood
  • For Your
    Best Price

  • News On Hold




Why Choose us?

Innovators reviving the industry
Customer Experience driven
Value quality and authenticity
Experts in our field
Team of professionals