Not sure what to expect from a Captivate Connect on hold solution?


Captivate are experts in providing on hold message and music services to businesses across all industries, large and small.

Enjoy these examples of work in your industry to captivate and connect your customers – no more repetitive, stale customer experiences when you use the Captivate Connect next generation on hold solutions!

Contact Captivate when you’re ready to get some real value from your on hold system.

automotive industry

Motor vehicle dealerships are heavy users of voice channels. Upselling services leads to a greater average transaction cost, and long term customer loyalty.

– New Vehicle Sales
– Used Vehicle Sales
– Servicing
– Parts
– Financing
– Deals and Promotions

government industry

Captivate Connect offers Councils the ability to schedule date-specific communications on a wide range of information.

– Services provided (Bin days, bulk collections, recreational centres)
– Upcoming events
– Changes to rules and regulations.
– Public service announcements
– Office closure dates
– Upcoming elections

property industry

On Hold Solutions can be utilised for promotional material in all aspects of property.

– New property listings, home opens and auction dates
– Agent recognition
– Office closure dates
– Text a brochure of all available properties
– Information on interest rates, grants, and finance options

Retail is a fast paced environment where individual customer experience directly effects brand reputation.

– Public Holidays and Opening Hours
– Company-wide promotions and sales events
– Deliver catalogue via text

health industry

Often medical offices have a high volume of calls, and it is imperative that each customer is treated with the utmost respect and care.

– Online booking options
– Up to date COVID safety regulations
– Frequently asked questions
– Practice closure dates
– Billing practices

finance industry

Financial Services involve the investment, lending, and management of assets and money. Keeping your clients informed is an important factor in brand trust.

– Interest rates
– Available grants and loans
– Cut off dates for tax returns, etc

Don’t see your industry on this page? Contact us for a live demo personally tailored to your business today.

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