Captivate Connect is leading the world in phone audio solutions. The team continuously works to create new solutions and improve existing systems to ensure your business’s uniqueness. This video shows an innovative tool you can implement today to further improve the customer experience.
What Kind of Message Does Being Put On Hold Send to Your Clients?
If you ask 500 people what they would ideally like to hear on hold, you can guarantee some people would say ‘nothing, I don’t want to be on hold”. And that is, of course, a Read more…