ACCESS4
Change what Access4 callers hear in about a minute
Write the message, choose the voice and approve it. Captivate Connect produces the audio, so the next promotion doesn't wait on a recording studio.
What that means in practice
Your team writes it
The assistant drafts the script if you would rather not start cold.
Any voice you like
Language, accent, gender and music bed, chosen per message.
Nothing plays unapproved
One sign-off, and only then is it released.
More than music
Optional content items can sit between promotions or replace the music entirely.
How a change gets made
- 1
Write the announcement
In the Kiosk, with the assistant drafting if you would rather not start cold.
- 2
Choose the voice
Language, accent, gender and music bed, all chosen per message.
- 3
Approve
One sign-off and it is released.
- 4
On Access4
Your Captivate Connect contact will walk you through how approved audio reaches your Access4 service.
Also worth knowing
- Queue messages and IVR prompts are produced the same way, in the same place
- Optional content items such as On This Day, Famous Quotes and Riddles can play between promotions
Not sure what your callers hear now? A free call will tell you.
Hear what your Access4 callers could be hearing
Tell us who provides your phone service and we will put together a demo.