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Captivate Connect delivers advanced on hold solutions to help businesses reduce perceived call wait times and enhance the on hold experience.

A call back allows your business to offer callers the option of a call back when you are available. After an allocated time (approx. 2 minutes), the caller simply leaves their name, best contact number, and a short message. This information is sent to a nominated email for your business to action.

A quiz is an interactive alternative to your standard messages on hold – guaranteed entertainment and an improved customer experience. Select a generic option or customise the quiz to include questions about your business to reveal consumer needs and wants. A quiz will inject excitement into the call experience and lead to improved customer satisfaction.

Other Services Benefits

  • Creates loyalty and trust with current customers and prospects
  • Improves brand awareness
  • Helps build authority and credibility
  • Positions a business as an expert in their industry
  • Provides value with no strings attached
  • For Your
    Best Price

  • On Other Services




Why Choose us?

Innovators reviving the industry
Customer Experience driven
Value quality and authenticity
Experts in our field
Team of professionals