Captivate Connect delivers advanced on-hold solutions to help businesses reduce perceived call wait times and enhance the on-hold experience.
A Call Back allows you (the business) to offer a callback option to waiting callers. The caller simply leaves their name, best contact number, and a short message which is then sent to a nominated email for your business to action. The Quiz solution allows callers to play a generic or customised quiz while they wait to inject excitement into the call experience and lead to improved customer satisfaction. Text a Brochure enables the business to send a caller the link to a brochure of a specific product or service.
For more information call us on +61 8 9368 7500 or get in touch today.