New Phone Audio Technology Telco Services, Business Improvement, Improving Customer Experiences
Boosting the Customer Experience (CX) of businesses during the phone call On Hold time is easy with Captivate’s new phone technology. Improve caller education and customer engagement by informing and entertaining phone callers waiting On Hold during phone call transfers with our affordable, innovative, new phone technology services listed below:
Captivate’s on hold phone call-waiting technology has successfully developed into innovative and interactive service offerings for businesses. A significant improvement from the original, poor quality phone audio that would loop the same, boring audio, with little to no extra features, every time a customer phoning your business/organization is put on hold. Using the latest cloud based virtual servers, we work with most telcos worldwide to quickly implement phone call-waiting services for our satisfied clients to improve phone callers’ customer experience.
Our new phone messaging technology and phone audio technology advancements have improved customer experience since it was first introduced in 1962. Developing and transforming into a fresh, interactive phone service for business improvement around the world; a significant improvement from the original, poor quality phone audio.
Phone Captivate Connect’s concierge to discuss which phone technology services are on free trial this month for businesses using the ubiquitous (under different brands by telcos in different countries) Broadsoft’s hosted phone system platform. Captivate is an official Broadsoft partner. For business improvement ideas, get your business/office manager to see the list above of phone technology options. Our phone services are affordable, quick and easy to implement and manage, informative, educational, promotional and entertaining